Index / AI & Automation
Agentic Commerce
Stop being the person who fixes the spreadsheet every morning.
Your morning starts at 9. Stock already updated. Prices already adjusted. Tickets already triaged. Your warehouse team back to packing boxes; your finance team back to finance. We build the systems that do the admin while you sleep.
02 / The shift
In two years, your buyer might be an AI agent, not a person. Your competitor's repricer is already running at 3am while you're checking Excel. You can have the systems that catch up — or keep paying staff to do what machines now do better.
4,700%
growth in AI traffic to retail in 2025 (Adobe)
$385bn
projected agentic spend by 2030 (Morgan Stanley)
2026
Shopify Agentic Storefronts goes live
03 / What we build
Seven things we're already shipping.
Not slides. Not aspirations. Real systems running for real retailers and brands right now. We'll build the same for you — usually in weeks, not quarters.
- 01
End-to-end workflows
Whole job functions, automated end to end
Not single-task scripts. We build the systems that replace what a customer service team, a listings team, a content team, or a returns desk used to do — start to finish, inside your rules, with audit trails.
- 02
MCP servers
Custom MCP servers for your stack
Expose your Shopify, Linnworks, ChannelAdvisor, Xero — whichever tools you run — to Claude, ChatGPT, or any agent runtime. Built one for our own Xero workflow; happy to build one for yours.
- 03
Autonomous ops
Claude-in-the-loop pricing and restocking
Already running at a multi-SKU model retailer: Claude validates competitor SKU matches, suggests reprices, and ops only sees the decisions that need a human. Not a dashboard. A working agent.
- 04
Agentic support
AI customer service that actually does the thing
Most chatbots answer "where's my order" and hand off to a person if anything else comes up. We build the version that looks up the order, changes the subscription, processes the refund — through the real Shopify API, with audit trails.
- 05
Agent-readable
Storefronts AI agents can shop
Structured data, GTINs, machine-readable feeds, schema.org markup that holds up when ChatGPT, Perplexity, or Shopify's Agentic Storefronts query your catalogue. Without it, your products are invisible to the next wave of buyers.
- 06
AI pipelines
Generative imagery and content at catalogue scale
Pipelines that turn one product photo into a full set of ecommerce-ready imagery, or generate Merch-by-Amazon design variations by the thousand. Already shipped at two retailers.
- 07
Document AI
Supplier docs in, structured data out
Drop a supplier PO, a forwarded stock email, or a price-list PDF in — OpenAI parses it, validates it, pushes it live to ChannelAdvisor or Shopify. We have one of these running for a model retailer every morning.
04 / Why us
The difference between an audit and a build.
Most agentic commerce agencies
Audit your product feeds. Suggest schema markup. Recommend GTINs. Hand you a PDF and a retainer to monitor referral traffic from AI platforms. The work's real, but it's consulting — not engineering.
What we do instead
We write the MCP servers. We ship the autonomous repricer. We build the customer-service agent that actually issues refunds. We do the schema and feed work too — but as the foundation, not the product.
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